Interparcel Courier Services
Interparcel Ltd is a parcel, document and package courier broker based in Crawley, West Sussex. They have managed to negotiate good discounts with some of the worlds largest and best courier companies so they can offer good rates for the identical services as those offered by the carriers directly
Situated less than 5 minutes from Gatwick airport they will collect packages from anywhere in the UK. With offices open Monday – Friday (0900 – 1700) they will still answer your enquiry online if you need to access them at other times. In fact they do most of the work online and will not quote over the telephone unless you have more than 20 parcels. Even then they do not take orders over the telephone.
Regular users can sign up for a web account free of charge and receive extra discounts, order management and other benefits.
Their website is very workable and easily read and they offer a simple “quote and book” service with sections on their website enabling you to see cut-off times for their various partners, packaging advice, a prohibited items page and a very detailed FAQ section,
On the international level they work with a number of partners to ensure they offer the customer global coverage currently offering services through a variety of couriers including UPS, TNT. DHL, FedEx, Interlink, Citylink, Hermes, HDNL, & DPD
Collections are arranged directly through Interparcel with the relevant courier and there is no need for manual paperwork as Interparcel processes all orders automatically.
The booking process is simple as you click on the Quote & Book section of the website, enter your destination and package details, select from the various services and prices, enter you address details for collection and delivery, choose a preferred date and tie for collection and then use the secure payment page for credit card details or the Paypal option. They then send you an email and receipt and confirmation of order details so that you can track your package
Sendex is a division of Interparcel which offers a high volume shipping service for packages up to 30Kg. They run a fleet of vehicles that operate UK wide. If you are sending 5+ packets per day then they claim to be able to save you money & time. However, on these road services they have had to operate a fuel surcharge due to rising costs in diesel. The charge is flexible and adjusted in line with diesel prices. Sendex update these charges on a monthly basis and display them on the website so that you can calculate the costs yourself and see where your money is going.
A number of their services offer a money back guarantee and they list all the services they can offer, with the carrier, on the “Our Services” webpage.
In addition to deliveries they are also able to offer Import Services, Pallet delivery (up to 950Kg) across the UK and Sameday Express service (through Citysprint)